No Products in the Cart
We want you to be 100% satisfied with your purchase and experience. If for any reason you are not completely satisfied, simply send us an email at help@dewrop.com within 10 days from the date of your purchase. Our customer service team will assist you personally.
Dewrop does not accept returns for specially made-to-order products.
Please order carefully, as returns are not accepted for products other than TRIAL products.
Shipping charges and return shipping costs are the responsibility of the customer and are non-refundable.
Customers may choose from different shipping methods during checkout. Some economy shipping services are provided without shipping insurance.
If an uninsured shipping method is selected, Dewrop is not responsible for loss, theft, misdelivery, or damage that occurs after the package has been accepted and processed by the shipping carrier, except where required by applicable law.
Once the carrier's tracking system confirms the shipment has been delivered or the carrier has completed its investigation, refunds, replacements, or reshipments cannot be provided for uninsured shipments.
Customers who would like additional protection against loss or damage are encouraged to select an insured shipping option, where available.
If you receive a damaged item, please email help@dewrop.com with your order number, full name, and clear images of the damaged item. We will be more than happy to review the issue and assist you in accordance with our policy.
